Frequently Asked Questions
Do we keep prescriptions on file at the pharmacy?
Yes we do, our prescription filing system means no more lost prescriptions resulting in unnecessary visits to the doctor. You can even ring ahead to have prescriptions prepared in advance to reduce the waiting time at the pharmacy.
Does the pharmacy price match?
Although most of our prices are already very competitive and come with unmatched service, our staff are willing to price match where possible.
Do you provide home deliveries?
We are happy to deliver script medication for free in the local area.
Do you have Medication Packing Services?
Weekly, fortnightly, or monthly blister packs (also known as Webster Packs or Medico Packs) are a service that we offer free of charge. This service also works well with our free local delivery service.
Why do we offer a generic-branded product?
Prospect Pharmacy is interested in saving our customers money. Where equivalent less expensive brands of a medication are available, you will be asked if you would like us to substitute the brand you ordered with these. These less expensive brands are in no way inferior in quality or strength, but are less expensive due to the companies supplying them being more competitive in pricing. In some cases, the same companies make both brands!