Rest assured if you are not happy with a product we will make every effort to exchange it for another item or we can offer a refund if the item is returned, unused, not worn and in saleable condition, in the original packaging, with the receipt for that product.**
We will consider an item for return within 30 days of delivery only.
You may return the item in one of two ways: come into the store at 211 Churchill Rd, Prospect, SA 5082 OR by mail or other shipping service at your expense. Please be sure to get a tracking number for your records.
You will be issued a refund of your purchase price when the item is received and deemed to be in perfect, unused and unworn condition for resale.
Any custom item or specially ordered product is not returnable.
**Certain items such as compression stockings/socks, some braces and orthotics are not returnable. Please be sure you measure for size correctly before ordering.